PRIVACY POLICY
This notice describes the privacy policy (“Privacy Policy” or “Policy”) of https://topiks.co/ (hereinafter referred to as the “website” or “Site”
or “Platform”) which is operated by:
- Company Name: Topiks PTY LTD
- Entity Type: Australian Private Company
- Registered Office: 5/58 Beltana Avenue, Dapto NSW 2530 Australia
- ACN: 671415124
- Contact Details: feedback@topiks.co
(here simply referred to as “Topiks” or “us” or “our” or “we”). In this Policy, you shall be referred to
as “you” or “your” or “user” or “users”.
TOPIKS operates the platform to provide a space for users to post topics, engage in discussions, and
interact with businesses, all while ensuring your privacy is respected.
This Privacy Policy applies to all users, whether you are a free user, a premium personal user, or a
business account holder. By using our platform, you agree to the terms outlined in this policy. If you
do not agree with any part of this Privacy Policy, you should discontinue your use of the platform.
We are committed to safeguarding the information you provide to us and will use it only in accordance
with this Privacy Policy. Please take the time to read this policy carefully to understand how we handle
your personal data. If you have any questions or concerns about our Privacy Policy or your personal
information, please contact us at feedback@topiks.co.
1. Information We Collect
a) Personal Information: When you register on TOPIKS, we collect the following personal
details to create and manage your account:
- Name: First and last name to identify users and facilitate communication.
- Email Address: To manage account access, send notifications, and for customer
support purposes.
- Password: To securely log into your account and protect your personal information.
- Profile Image: Optional, used to personalize your account and improve user
interactions.
- Date of Birth: To verify age and provide age-appropriate content.
- Gender: To personalize the user experience and improve content relevance.
- Contact Number: Optional, used for account recovery or further communication if
necessary.
- Location/Address: To tailor services based on your location and provide relevant
content or advertisements.
- Ideal Partner Preferences (Premium Users): For premium users with dating features,
we collect information about your ideal partner preferences to improve matchmaking services.
b) Business Information (for Business Accounts): For users with Business Premium or
Business Ultimate accounts, we collect additional information to facilitate advertising and business
services:
- Business Name: To identify your business on the platform.
- Business Address: For location-based services and account management.
- Payment Information: To process subscriptions and payments securely through our
payment provider (e.g., Stripe).
c) Usage Data: We collect information about how you interact with the platform,
including:
- Browsing History: Topics you’ve viewed, searched for, and interacted with.
- Engagement Data: Information about topics you post, comments you make, and replies
you receive.
- Followed Topics and Users: Information about topics and peers you follow.
- Subscription Details: The type of subscription you have (free, premium, or
business), renewal dates, and payment history.
d) Device and Log Information: We automatically collect certain data from the device you
use to access TOPIKS, such as:
- IP Address: To help secure the platform and for location-based services.
- Browser Type: To improve compatibility and performance.
- Operating System: To ensure the platform works across various devices.
- Log Data: Information about your login times, interactions, and activities on the
platform.
e) Cookies and Tracking Technologies: We use cookies and similar technologies to collect
information about your activity on the platform, such as your preferences, pages visited, and ads
clicked. For more details, see our Cookie Policy.
f) Third-Party Information: If you register or log in using third-party services (such
as Google or Facebook), we may receive certain information from these platforms in accordance with their
privacy policies, including your profile information, email address, and contact list (if authorized).
g) Payment Information: We use third-party payment processors (e.g., Stripe) to handle
all payment transactions securely. We do not store your credit card information, but we may retain
transaction details, such as the amount paid and payment method used.
h) Communications: If you contact us through customer support or other communication
channels, we may collect the content of your messages, your contact details, and any other relevant
information needed to assist you.
2. Lawful Basis for Which We Use Your Information
At Topiks, we process information based on the following lawful bases:
- a) Contractual Necessity: We process your personal information to fulfill our
contractual obligations with you. This includes creating and managing your account, providing access
to the platform's features and services, processing your payments, and managing your subscriptions.
It also involves facilitating communication between you and other users or businesses on the
platform, ensuring you have the functionality necessary for a seamless experience on TOPIKS.
- b) Consent: We process your personal information based on your explicit consent in
certain cases. This applies when you choose to receive marketing communications, newsletters, or
when you provide additional profile information, such as a profile image or bio. For premium users
using our dating features, your consent allows us to process your preferences for ideal partner
matches. You can withdraw your consent at any time through your account settings or by contacting
us.
- c) Legal Obligations: We process your personal information when necessary to comply
with legal obligations, such as adhering to data retention laws, responding to lawful requests from
government authorities or law enforcement, and ensuring compliance with tax, fraud prevention, and
payment processing regulations.
- d) Legitimate Interests: We process your personal information based on our
legitimate interests, which include improving the platform’s functionality and user experience,
providing personalized recommendations, monitoring security, and preventing fraud or unauthorized
access. We also use this basis to allow businesses to advertise and engage with users through
keyword bidding and to offer customer support.
- e) Protecting Vital Interests: In rare and critical circumstances, we may process
your personal information to protect your vital interests or those of another individual. This
typically applies in situations related to urgent safety or health concerns.
- f) Legal Claims: We may process your personal information if it is necessary to
establish, exercise, or defend legal claims. This includes processing data in relation to user
disputes, handling intellectual property infringement claims, or enforcing our Terms of Service in
case of violations.
3. How We Use Your Information
At Topiks, the information collected serves various purposes to enhance user experience and facilitate
our services:
- a) To Provide and Improve Our Services: We use your information to operate and
improve the platform’s functionality, including creating and managing your account, processing your
subscriptions, and enhancing user experience. This also involves personalizing the content and
features based on your preferences and activities.
- b) To Process Payments and Manage Subscriptions: We use your payment information to
securely process transactions for premium services and business accounts. This includes handling
subscription payments, managing billing cycles, and resolving any payment-related issues.
- c) To Facilitate User and Business Interactions: We use your information to enable
communication and interactions between users and businesses on the platform. This includes allowing
you to post topics, comment, participate in discussions, and collaborate with businesses through
features like keyword bidding and Guru partnerships.
- d) To Provide Customer Support: We use your information to respond to inquiries,
provide technical support, and resolve any issues you may encounter while using the platform. This
helps ensure a smooth and reliable experience for all users.
- e) To Send Notifications and Marketing Communications: We use your contact
information to send you important account-related notifications, such as updates to your
subscription, changes to our Terms, or service announcements. With your consent, we may also send
you marketing communications about new features, promotions, or other relevant platform updates.
- f) To Ensure Security and Prevent Fraud: We use your information to monitor and
safeguard the security of the platform. This includes detecting and preventing fraudulent
activities, unauthorized access, or any abuse of the platform’s services, ensuring a secure
environment for all users.
- g) To Comply with Legal Obligations: We use your information to comply with legal
and regulatory requirements. This includes fulfilling obligations related to data retention, tax
compliance, fraud prevention, and responding to legitimate requests from government or law
enforcement authorities.
- h) To Conduct Data Analytics and Improve the Platform: We analyze user activity and
engagement to understand trends, improve services, and develop new features. This helps us optimize
the platform's functionality and provide a better user experience.
4. Data Retention and Deleting Your Information
- a) Data Retention: We retain your personal information for as long as your account
is active or as needed to provide you with our services. This includes maintaining your profile,
facilitating your use of the Platform, and fulfilling any legal, accounting, or reporting
obligations. We may also retain your information for a reasonable period afterward to comply with
legal obligations, resolve disputes, and enforce our agreements.
- b) Deleting Personal Information: You have the right to request the deletion of
your personal information at any time. To do so, please contact our customer support team at
feedback@topiks.co. Upon receiving your request, we will take appropriate steps to delete your
information from our active databases. Please note that certain information may be retained in our
backup systems for a limited period due to technical and legal requirements.
- c) Inactive Accounts: If your account remains inactive for an extended period, we
may deactivate or delete your account and the associated information. We will notify you before
taking such action, giving you the opportunity to reactivate your account if desired.
- d) User Verification: Prior to processing deletion requests, we may need to verify
the identity of the user to ensure the security of personal information.
- e) Exceptions: Certain information may be exempt from deletion if retention is
necessary for legal compliance, dispute resolution, or other legitimate business purposes.
- f) Effect on Services: Deleting certain information may impact the user's ability
to access and use specific services or features provided by Topiks.
- g) Backup Copies: Information may continue to exist in backup copies for a limited
period after deletion. These copies are retained for system restoration purposes and are not
actively used.
5. How We Share Your Information
At Topiks, transparency and user privacy are paramount. We may share collected information in specific
circumstances outlined below:
- a) Service Providers: We may share your personal information with trusted
third-party service providers who help us operate and improve the platform. This includes payment
processors (such as Stripe), hosting providers, and analytics services. These service providers only
have access to the information necessary to perform their specific functions, and they are required
to protect your information in accordance with this Privacy Policy.
- b) Other Users: Depending on your account settings and activities on the platform,
certain information you share, such as your profile, posts, and comments, may be visible to other
users. For example, if you engage in public discussions or post topics, this information will be
accessible to other users of the platform. Premium users may also share more detailed information
for personalized services, such as dating features.
- c) Business Partners: If you are a business user, your content and interactions
(such as topics, advertisements, and collaborations with Gurus) may be visible to other users and
businesses. We may share aggregated data insights with businesses to help them tailor their
advertising and engagement strategies.
- d) Our Employees: Information collected may be accessed by Topiks employees based
on their job responsibilities, such as customer support or system administrators. Access is
restricted to those with a legitimate need for the information, and confidentiality obligations are
in place.
- e) Business Transactions: In the event of a merger, acquisition, reorganization, or
sale of all or a portion of our assets, your personal information may be transferred as part of the
transaction. We will notify you via email and/or a prominent notice on our Platform of any change in
ownership or use of your personal information, as well as any choices you may have regarding your
information.
- f) Legal Requirements: We may disclose your personal information if required to do
so by law or in response to valid requests by public authorities (e.g., a court or a government
agency). This includes complying with legal processes, protecting the rights, property, and safety
of Topiks, our users, or the public, and enforcing our agreements and policies.
- g) With Your Consent: We may share your personal information with third parties if
you give us your explicit consent to do so. This includes instances where you opt-in to receive
information or services from third parties.
- h) Aggregated and Anonymized Information: We may share aggregated and anonymized
information, such as usage statistics or demographic trends, with partners, advertisers, and other
third parties. This data does not identify you personally and is used to help improve the platform
and its services.
6. Storage and Security of Your Information
Ensuring the confidentiality and integrity of user information is a top priority at Topiks. Here's how we
handle the storage and security of the information we collect:
- a) Data Storage: Your personal information is stored securely within our
application’s database, which is hosted by our third-party service provider in Australia. This
storage ensures that your data is kept safe and accessible for platform functionalities. We retain
your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or
as required by law. Once your information is no longer needed, we securely delete or anonymize it.
- b) Access Controls: Access to user information is restricted within Topiks. Only
employees with a legitimate need, such as customer support or system administrators, have access
based on their job responsibilities.
- c) Employee Confidentiality: Topiks employees are bound by confidentiality
obligations and are trained on the secure handling of user information. This includes understanding
the importance of maintaining the privacy and security of the data they may access.
- d) Regular Security Audits: Topiks conducts regular security audits and assessments
to identify and address potential vulnerabilities. This proactive approach helps maintain a robust
security posture.
- e) Incident Response Plan: In the event of a data security incident, Topiks has an
incident response plan in place to promptly assess, contain, and mitigate the impact of the
incident. Users will be notified as required by applicable data protection laws.
- f) Data Retention Policies: User information is retained only for as long as
necessary to fulfill the purposes outlined in the Privacy Policy or as required by applicable laws
and regulations. Once the retention period expires, data is securely deleted or anonymized.
- g) Security: We employ reasonable security practices to ensure that the information
is safe and secure with us. However, no information on the internet is 100% safe, and you accept and
acknowledge such risk. Also, we will disclose the information so collected for limited purposes as
mentioned in this Privacy Policy.
7. Third Party Links
The Topiks Platform may contain links to third-party websites or services that are not operated by us. If
you click on a third-party link, you will be directed to that third party's site. We have no control
over, and assume no responsibility for, the content, privacy policies, or practices of any third-party
websites or services. We strongly advise you to review the privacy policy of every site you visit. Your
use of any linked third-party websites or services is at your own risk, and we are not liable for any
issues arising from such use.
8. Rights of Users from Australia
Topiks values the privacy and rights of our Australian users and is committed to ensuring compliance with
the Privacy Act 1988. This section of our Privacy Policy outlines the rights and protections granted to
Australian users under the Act.
- a) Access to Personal Information: Australian users have the right to request
access to the personal information we hold about them. You may request details about the information
collected, how it is used, and to whom it has been disclosed. To request access, please contact us
at feedback@topiks.co.
- b) Correction of Personal Information: If you believe that the personal information
we hold about you is inaccurate, incomplete, or out of date, you have the right to request its
correction. You can update your information by logging into your account or contacting us at the
provided email address.
- c) Consent Withdrawal: If you provided consent for the collection, use, or
disclosure of your personal information, you have the right to withdraw that consent at any time.
However, withdrawing consent may impact your ability to use certain features of the platform.
- d) Complaints and Inquiries: If you have concerns about how your personal
information is being handled or if you believe your privacy rights have been violated, you can lodge
a complaint with the Office of the Australian Information Commissioner (OAIC). Additionally, you may
contact us at feedback@topiks.co to address your inquiries and concerns.
- e) Anonymity and Pseudonymity: Australian users have the option to use a pseudonym
or remain anonymous when interacting with our platform, provided that it is lawful and practical to
do so. However, certain interactions may require accurate identification for contractual or legal
reasons.
- f) Unsolicited Personal Information: If we receive unsolicited personal information
that we did not request, we will take reasonable steps to determine whether it could have been
collected lawfully. If not, we will delete or de-identify the information as appropriate.
- g) Cross-Border Data Transfers: Topiks may transfer personal information to
countries outside of Australia. We take measures to ensure that these transfers comply with
Australian privacy laws and the safeguards outlined in this Privacy Policy.
- h) Privacy Complaints: If you have concerns about our compliance with the Privacy
Act 1988 or the handling of your personal information, please contact us at feedback@topiks.co. We
will respond promptly to address your inquiries and concerns.
We respect the rights and privacy of our Australian users and are committed to upholding the principles
of the Privacy Act 1988. If you have any questions or wish to exercise your rights under the Act, please
contact us using the provided email address.
9. Rights of EU, EEA, Switzerland, and UK Users
This section of the Policy supplements the other provisions of this Privacy Policy and applies to you if
you are in the EU, the European Economic Area (EEA), Switzerland, or the UK. For the purposes of
applicable law, your DATA CONTROLLER for the data collected by us to provide you with our services is:
- Company Name: Topiks PTY LTD
- Entity Type: Australian Private Company
- Registered Office: 5/58 Beltana Avenue, Dapto NSW 2530 Australia
- ACN: 671415124
- Contact Details: feedback@topiks.co
ALL YOUR USER INFORMATION WILL BE COLLECTED, STORED, PROCESSED AND SHARED STRICTLY IN ACCORDANCE, IN LINE
AND FULL COMPLIANCE WITH THE FOLLOWING REGULATIONS:
- EU and EEA:
- General Data Protection Regulation (GDPR)
- ePrivacy Regulation
- Law Enforcement Directive
- Switzerland:
- Federal Act on Data Protection (FADP)
- United Kingdom (UK):
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
Depending on the applicable law, you may have one or more of the following rights in respect of your
personal information:
- Right to obtain information: to obtain information about how and on what basis your
personal information is processed and to obtain a copy;
- Right to rectification: You have the right to have any incomplete or inaccurate
information we hold about you rectified and corrected.
- Right of Erasure: to erase your personal information in limited circumstances
where:
- (a) you believe that it is no longer necessary for us to hold your personal information;
- (b) we are processing your personal information on the basis of legitimate interests and you
object to such processing, and we cannot demonstrate an overriding legitimate ground for the
processing;
- (c) where you have provided your personal information to us with your consent and you wish
to withdraw your consent and there is no other ground under which we can process your
personal information; and
- (d) where you believe the personal information we hold about you is being unlawfully
processed by us;
- Right of restriction: to restrict processing of your personal information where:
- (a) the accuracy of the personal information is contested;
- (b) the processing is unlawful but you object to the erasure of the personal information;
- (c) we no longer require the personal information for the purposes for which it was
collected, but it is required for the establishment, exercise, or defense of a legal claim;
or
- (d) you have objected to us processing your personal information based on our legitimate
interests and we are considering your objection;
- Right to object: to object to decisions which are based solely on automated
processing or profiling;
- Right to ask for a copy: where you have provided your personal information to us
with your consent, to ask us for a copy of this data in a structured, machine-readable format and to
ask us to share (port) this data to another data controller; or to obtain a copy of or access to
safeguards under which your personal information is transferred outside of the UK or EEA.
- Right to withdraw your consent: You have the right to withdraw your consent on
using your personal data. If you withdraw your consent, we may not be able to provide you with
access to certain specific functionalities of our services.
- Request the transfer of your Personal Data: We will provide to you, or to a third
party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Please note that this right only applies to automated information which you initially provided
consent for us to use or where we used the information to perform a contract with you.
Under certain circumstances, you may have the right to object, on grounds relating to your particular
situation, to the processing of your personal data by us, and we may be required to no longer process
your personal data. Moreover, if your personal data is processed for direct marketing purposes, you have
the right to object at any time to the processing of personal data concerning you for such marketing,
which includes profiling to the extent that it is related to such direct marketing. In this case, your
personal data will no longer be processed for such purposes by us.
In addition to the above, you have the right to lodge a complaint with a supervisory authority for data
protection. Please note that the right of access and the right to erasure do not constitute absolute
rights and the interests of other individuals may restrict your right of access or erasure in accordance
with local laws.
We will ask you for additional data to confirm your identity and for security purposes before disclosing
data requested by you. We reserve the right to charge a fee where permitted by law. We will decline to
process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to
take any action that is not permissible under applicable laws. Additionally, as permitted by applicable
laws, we will retain where necessary certain personal information for a limited period of time for
record-keeping, accounting, and fraud prevention purposes.
To make such requests, please contact us at feedback@topiks.co.
10. California Resident Rights
This privacy notice section for California residents supplements the information contained in our Privacy
Policy and it applies solely to all visitors, users, and others who reside in the State of California.
“Shine the Light” and “Eraser” Laws: Residents of the State of California may request a list of all third
parties to which we have disclosed certain information during the preceding year for those third
parties’ direct marketing purposes.
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA): The CCPA, as amended by the
CPRA, provides California residents and/or their authorized agents with specific rights regarding the
collection and processing of their personal information.
Your Right to Know:
California residents have the right to request that we disclose the following information to you about
our collection and use of your personal information over the past twelve (12) months. We may ask you to
provide certain information to identify yourself so that we may compare it with our records in order to
verify your request. Upon verification, we will disclose to you:
- The categories of personal information we have collected about you.
- The categories of sources for the personal information we have collected about you.
- The specific pieces of personal information we have collected about you.
- Our business or commercial purpose for collecting or “selling” your personal information as defined
by the CCPA.
- The categories of third parties to whom we have sold or shared your personal information, if any,
and the categories of personal information that we have shared with each third-party recipient.
Your Right to Opt-Out of “Sale” or “Sharing” of Personal Information:
California residents have the right to opt-out of the “sale” or “sharing” of their personal information
as defined by the CCPA by contacting us at feedback@topiks.co. Please note that we do not knowingly
“sell” the personal information of any individuals.
If and where we are “sharing” your personal information with third parties for the purposes of
cross-context behavioural advertising or profiling, you may opt-out of such sharing at any time by
submitting a request at feedback@topiks.co.
Your Right to Limit Use of Sensitive Personal Information:
California residents may have the right to request that businesses limit the use of any sensitive
personal information to those uses which are necessary to perform the Services or for other specifically
enumerated business purposes under the CCPA, as amended by the CPRA. Please note that we do not use
sensitive personal information other than as necessary to perform the Services or as specifically
permitted under the CCPA.
Your Right to Delete:
California residents have the right to request that we delete any of the personal information collected
from you and retained by us, subject to certain exceptions. We may ask you to provide certain
information to identify yourself so that we may compare it with our records in order to verify your
request. Once your request is verified and we have determined that we are required to delete the
requested personal information in accordance with the CCPA, we will delete, and direct our service
providers to delete your personal information from their records. Your request to delete personal
information that we have collected may be denied if we conclude it is necessary for us to retain such
personal information under one or more of the exceptions listed in the CCPA.
Your Right to Correct:
Under the CCPA, as amended by the CPRA, California residents have the right to request that we correct
any inaccurate personal information we maintain about you, taking into account the nature of the
personal information and the purposes for which we are processing such personal information. We will use
commercially reasonable efforts to correct such inaccurate personal information about you.
Non-Discrimination:
You will not receive any discriminatory treatment by us for the exercise of your privacy rights conferred
by the CCPA.
CATEGORIES OF PERSONAL INFORMATION WE COLLECT:
- Identifiers:
- Full Name (First and Last Name)
- Email Address
- IP Address
- Username
- Contact Number (optional)
- Profile Image (optional)
- Personal Information Categories Listed in the California Customer Records Statute (Cal. Civ.
Code § 1798.80(e)):
- Name
- Email Address
- Telephone Number (optional)
- Payment Information (handled by third-party payment processors such as Stripe)
- Commercial Information:
- Subscription details (e.g., free or premium account, business account)
- Transaction history (e.g., purchases or payments related to subscriptions)
- Internet or Other Electronic Network Activity Information:
- Browsing history on the platform (topics viewed, comments made, interactions with other
users)
- Search and filter activities
- Engagement data (e.g., topics posted, comments made, and replies received)
- Geolocation Data:
- Physical location data derived from your IP address or provided address (optional for
personal accounts, required for business accounts)
- Professional or Employment-Related Information:
- Business name and address (for business accounts)
- Job title or role within the business (optional for business accounts)
- Inferences Drawn from Personal Information:
- Preferences and interests based on your activity on the platform (e.g., topics followed,
content engagement, advertising preferences)
- Ideal partner preferences (for premium users using dating features)
- Audio, Electronic, Visual, or Similar Information:
- Photos or other media content posted on the platform (optional)
- Sensitive Information:
- Gender (for personal account setup)
- Date of Birth (to verify age and for certain features such as dating services)
To exercise any of your rights, please contact us at feedback@topiks.co.
11. Notice for Nevada Residents
Under Nevada law, certain Nevada residents may opt out of the sale of “personally identifiable
information” for monetary consideration to a person for that person to license or sell such information
to additional persons.
“Personally identifiable information” includes first and last name, address, email address, phone number,
social security number, or an identifier that allows a specific person to be contacted either physically
or online.
Please note, we do not sell your personal information to anyone.
12. Rights of Virginia Customers
If you are a customer located in Virginia, you have specific rights regarding your personal information
under the Virginia Consumer Data Protection Act (VCDPA). These rights include:
- Right to Access: You have the right to request access to the personal information
we hold about you. This allows you to receive a copy of the data we have collected and verify that
we are processing it lawfully.
- Right to Correct: You have the right to request correction of any inaccurate or
incomplete personal information we hold about you to ensure that it is accurate and up-to-date.
- Right to Delete: You have the right to request the deletion of your personal
information where there is no longer a legitimate reason for us to continue processing it.
- Right to Data Portability: You have the right to request the transfer of your
personal information to you or to a third party in a structured, commonly used, and machine-readable
format. This allows you to reuse your data across different services.
- Right to Opt-Out of Data Processing: You have the right to opt-out of the
processing of your personal information for purposes of:
- Targeted Advertising: Opt-out of your personal data being used for targeted advertising.
- Sale of Personal Data: Opt-out of the sale of your personal data.
- Profiling: Opt-out of profiling in furtherance of decisions that produce legal or similarly
significant effects concerning you.
- Right to Non-Discrimination: You have the right not to be discriminated against for
exercising your rights under the VCDPA. This means we will not deny you goods or services, charge
you different prices, or provide a different level of service because you exercised any of your
rights.
- Right to Appeal: If we refuse to take action on your request, you have the right to
appeal our decision. We will inform you of the reasons for our refusal and provide you with
information on how you can appeal the decision.
Important Note: These rights will only be exercisable if and when our business falls
within the threshold that makes the Virginia Consumer Data Protection Act (VCDPA) applicable to us.
To exercise any of these rights, please contact us at feedback@topiks.co. We will respond to your request
in accordance with applicable data protection laws and take steps to confirm your identity before
fulfilling your request to protect your privacy and security.
13. Rights of Users from Florida
We are committed to protecting your privacy and ensuring the security of your personal information. As
part of our compliance with the Florida Information Protection Act (FIPA), this section outlines the
rights you have under this data protection law – if and when such act applies to our company. FIPA
grants you certain rights concerning the collection, use, and disclosure of your personal information by
businesses operating in Florida. We recognize the importance of these rights and aim to provide you with
transparency and control over your personal data. Please take a moment to familiarize yourself with the
rights described below, which empower you to make informed decisions about your privacy.
- Right to Be Informed: You have the right to be informed about how your personal
information is collected, used, stored, and shared by businesses under the Florida Information
Protection Act (FIPA). This includes receiving clear and concise privacy notices that disclose the
types of personal information collected, the purposes for which it is used, and any third parties
with whom it may be shared.
- Right to Access: You have the right to request access to your personal information
held by businesses subject to FIPA. Upon submitting a valid request, businesses must provide you
with a copy of your personal information in a commonly used and machine-readable format. This allows
you to review the accuracy and completeness of your personal information and understand how it is
being processed.
- Right to Rectification: If your personal information held by a business is
inaccurate or incomplete, you have the right to request its rectification. Upon receiving a valid
request, businesses must promptly update or correct your personal information, ensuring that it is
accurate and up to date.
- Right to Deletion: You have the right to request the deletion of your personal
information held by businesses subject to FIPA. Upon submitting a valid deletion request, businesses
must delete your personal information, unless retention of the data is required by law or for
legitimate business purposes.
- Right to Restrict Processing: FIPA grants you the right to request the restriction
of processing of your personal information by businesses. This means that businesses must limit the
ways in which they use or process your personal information upon receiving a valid request, while
still retaining the data. Restrictions may include temporarily suspending processing activities or
limiting the purposes for which the personal information is used.
- Right to Data Portability: You have the right to request the portability of your
personal information held by businesses subject to FIPA. This means that upon submitting a valid
request, businesses must provide you with your personal information in a structured, commonly used,
and machine-readable format, allowing you to transmit it to another entity if desired.
- Right to Opt-Out of Sale: Under FIPA, you have the right to opt-out of the sale of
your personal information to third parties. Businesses are required to provide a clear and
conspicuous opt-out mechanism for you to exercise this right. Once your opt-out request is received,
businesses must refrain from selling your personal information, unless an exception applies under
the law.
- Right to Non-Discrimination: FIPA prohibits businesses from discriminating against
you based on your exercise of your rights under the Act. Businesses cannot deny goods, services,
discounts, or any other benefits based on your exercise of your privacy rights, except where
permitted by law.
However, it is pertinent to note that the above rights also come with certain exceptions. For any
questions, clarifications, or to exercise any of the rights described above, please contact us at feedback@topiks.co. We will promptly review and respond to your
requests in accordance with the requirements of FIPA if you are entitled to such right.
14. Rights of Users from Illinois
If you are a resident of Illinois, you have certain rights under the Illinois Personal Information
Protection Act (PIPA) regarding the collection, use, and disclosure of your personal information by our
company. We are committed to upholding these rights, and this section outlines the specific rights
granted to you under PIPA:
- Right to Know: You have the right to know what categories of personal information
we collect about you and the purposes for which we use it. We are committed to providing
transparency regarding the collection and use of your personal information. You can find detailed
information about the types of personal information we collect and the purposes for which it is used
in this Privacy Policy.
- Right to Access: You have the right to request access to the personal information
we hold about you. If you wish to exercise this right, please contact us through the methods
provided in the "Contact Information" section of this Privacy Policy. We will respond to your
request within a reasonable timeframe, as required by law.
- Right to Correct: If you believe that any personal information we hold about you is
inaccurate or incomplete, you have the right to request corrections. Please contact us with your
request, and we will promptly review and update your personal information as needed.
- Right to Delete: Under certain circumstances, you may have the right to request the
deletion of your personal information. We will comply with such requests to the extent required by
applicable law. However, please note that we may retain certain information for legitimate business
purposes or as required by law.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal
information to third parties, as permitted by PIPA. We do not sell personal information to third
parties.
- Right to Non-Discrimination: We will not discriminate against you for exercising
your rights under PIPA. This includes denying you goods or services, charging you different prices,
or providing you with a lower quality of service.
- Contact Information: If you have any questions, concerns, or wish to exercise your
rights under PIPA, please contact us at feedback@topiks.co.
Please include "PIPA Rights Request" in the subject line of your email.
15. Rights of Clients from Other Jurisdictions
Your data controller with respect to the personal information collected on the website is:
Company Name: Topiks PTY LTD
Entity Type: Australian Private Company
Registered Office: 5/58 Beltana Avenue, Dapto NSW 2530 Australia
ACN: 671415124
Contact Details: feedback@topiks.co
Depending upon the laws of your jurisdiction, you may be eligible for some or all the following rights in
respect of your personal information:
- Right to Obtain Information: You may have a right to obtain information about how
and on what basis your personal information is processed and to obtain a copy.
- Right to Rectification: You may have the right to have any incomplete or inaccurate
information we hold about you rectified and corrected.
- Right of Erasure: You may have the right to erase your personal information in
limited circumstances where (a) you believe that it is no longer necessary for us to hold your
personal information; (b) we are processing your personal information on the basis of legitimate
interests and you object to such processing, and we cannot demonstrate an overriding legitimate
ground for the processing; (c) where you have provided your personal information to us with your
consent and you wish to withdraw your consent and there is no other ground under which we can
process your personal information; and (d) where you believe the personal information we hold about
you is being unlawfully processed by us.
- Right of Restriction: You may have the right to restrict processing of your
personal information where: (a) the accuracy of the personal information is contested; (b) the
processing is unlawful but you object to the erasure of the personal information; (c) we no longer
require the personal information for the purposes for which it was collected, but it is required for
the establishment, exercise, or defence of a legal claim; or (d) you have objected to us processing
your personal information based on our legitimate interests and we are considering your objection.
- Right to Object: You may have the right to object to decisions which are based
solely on automated processing or profiling.
- Right to Ask for a Copy: Where you have provided your personal information to us
with your consent, you may have the right to ask us for a copy of this data in a structured,
machine-readable format and to ask us to share (port) this data to another data controller; or to
obtain a copy of or access to safeguards under which your personal information is transferred
outside of your jurisdiction.
- Right to Withdraw Your Consent: You may have the right to withdraw your consent on
using your personal data. If you withdraw your consent, we may not be able to provide you with
access to certain specific functionalities of our services.
- Request the Transfer of Your Personal Data: If you so have this right, we will
provide to you, or to a third party you have chosen, your personal data in a structured, commonly
used, machine-readable format. Please note that this right may only apply to automated information
which you initially provided consent for us to use or where we used the information to perform a
contract with you.
To make such requests, please contact us at feedback@topiks.co.
Please note, we reserve the right to reject the request if you are not entitled to the right that you
request to enforce.
16. Responding to Legal Requests
We may access, preserve, and share your information in response to a legal request (like a search
warrant, court order, or subpoena/summon) if we have a good faith belief that the law requires us to do
so. This may include responding to legal requests from law enforcement agencies, courts, tribunals, and
government authorities. We may also access, preserve, and share information when we have a good faith
belief it is necessary to: detect, prevent, and address fraud and other illegal activity; to protect
ourselves, you, and others, including as part of investigations; or to prevent death or imminent bodily
harm. We also may retain information from accounts disabled for violations of our terms for at least a
year to prevent repeat abuse or other violations of our terms.
17. Children Privacy
The Topiks Platform is not intended for use by children under the age of 16. We do not knowingly collect
personal information from children under 16. If we become aware that we have inadvertently collected
personal information from a child under 16, we will take steps to delete such information as soon as
possible. Please contact us at feedback@topiks.co if you believe
we knowingly or unknowingly collected information described in this Section.
18. How to Withdraw Consent
If you have previously given consent for the collection, use, or sharing of your personal information,
you have the right to withdraw that consent at any time. Here's how you can opt out:
- Email Communications: You can opt out of receiving promotional emails from us by
clicking the "unsubscribe" link at the bottom of any promotional email you receive. Alternatively,
you can contact us at feedback@topiks.co to request removal
from our email list.
- Cookies and Tracking Technologies: You can manage your cookie preferences through
your browser settings. Most web browsers allow you to control cookies through their settings
preferences. You can also use third-party tools and browser extensions to block or delete cookies.
- Account Deletion: If you wish to delete your account and all associated personal
information, you can contact our customer support team at feedback@topiks.co. We will process your request and delete
your information in accordance with our data retention policies.
- Third-Party Services: If you have integrated third-party services with your Topiks
account and wish to disconnect them, you can manage these integrations through your account settings
on the Platform.
- Direct Requests: You can withdraw consent for any specific use of your personal
information by contacting us at feedback@topiks.co with
details of your request. We will process your request and update your preferences accordingly.
Please note that withdrawing consent for certain uses of your personal information may affect your
ability to access and use some features of the Topiks Platform. We will inform you if this is the case
and provide options to manage your preferences.
19. Choice of Law and Dispute Resolution
Unless provided by the relevant statute, rules, or directives applicable to the jurisdiction in which you
reside, in case of any disputes, issues, claims, or controversies arising out of or in relation to your
use of the Site or our services, the governing law and dispute resolution mechanism as provided in the
Terms of Service shall apply to this Privacy Policy as well.
20. Questions or Concerns About This Privacy Policy
In the event you have any grievance regarding anything related to this Privacy Policy, or with any
content or service of Topiks, you may freely write your concerns through your registered email to
Grievance Officer/Designated Representative at:
- Name: John Meurer
- Email: info@topiks.co
- Postal: 5/58 Beltana Avenue, Dapto NSW 2530 Australia
21. Updates to This Policy
We may add to, change, or update this Privacy Policy at any time, from time to time, entirely at our own
discretion, with or without any prior written notice. You are responsible for checking this Policy
periodically. Your use of the Site/services after any amendments to this Policy shall constitute your
acceptance of such amendments.
22. Welcoming of Suggestions
We welcome your comments regarding this Privacy Policy. Please write to us at feedback@topiks.co.
Last updated on September 17, 2024.